Managed services allow a business to offload its IT operations to a service provider (like TechWorks). We would monitor your IT systems and manage any problems that arise at a flat, monthly rate.
Prevention usually costs less in both money and time than a fixing something that is broken. Imagine you have a bad cold. You don’t want to go to the doctor because you are worried about unseemly charges. So you wait to see him until it gets really bad. By that time, you’ve developed pneumonia and you’re off work for days while you recover. Not only have you suffered physically, the resulting medical costs are quite high.
Transition this metaphor to the IT world. You need an IT company to solve your tech problem. But you don’t know how much the problem will cost to fix. So you wait until your problem becomes critical. Not only does your business suffer from unexpected downtime at this point, you also pay a lot more to fix it.
That’s why TechWorks offers a flat monthly rate for our managed services. We believe it’s important to prevent small glitches from becoming big problems—from having your technological “cold” turning into “pneumonia.” We believe you are more likely to rely on our IT support when you know you won’t incur frightening, unknown fees at every turn.
With a flat rate, you will always know how much you’ll be paying each month. As a small business, we know how important it is to be able to track how much you spend and earn so you can budget accordingly.
Some IT companies say they have a flat rate, but charge extra fees. At TechWorks, everything is included in your flat, monthly rate for managed services. Whether you need to add software to your computer or you need to get your system back to working properly, we will do it at no additional labor charge. We’ll even replace your tech parts at no extra cost to you, so long as those parts are under warranty. With TechWorks, you really won’t have to pay anything out of pocket.